bd322 Privacy Policy

bd322 ("we", "us", or "platform") operates a trusted online gaming and betting service for users in Bangladesh. This privacy policy applies to our website bd322.cam and all related services.

When you register, log in, or use any service on our site, we may collect certain information from you. This policy tells you what types of information are collected, how it is used, and how we protect your privacy.

This policy applies only to individuals aged 18 or older. In accordance with our platform, the minimum age for registration is 21.

We may collect the following types of information for the purpose of providing our services:

2.1 Information Provided Directly

Information you provide during registration and account management:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay or bank account information)

2.2 Automatically Collected Information

When you visit our website, some information may be collected automatically:

• IP address and geographic location (up to country/region level)
• Browser and device information
• Website activity logs (which pages were visited, how long you stayed)
• Cookie and session data
• Referral source (the channel through which you arrived at the site)

2.3 Transaction-Related Information

During financial transactions on our platform — at the time of deposits and withdrawals — the necessary financial information is collected. This information is used for payment processing and financial security.

We use the collected information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To complete gaming, betting, and financial transactions.
• Identity Verification (KYC): To prevent fraud and meet legal obligations.
• Customer Support: To resolve your complaints and questions.
• Security: To detect and prevent fraudulent activity.
• Technical Improvement: To improve the quality of our services.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To identify excessive gaming risks and provide support.

bd322 gives the highest priority to the protection of your personal information. We use the following technologies and methods:

4.1 Encryption Technology

Our website uses SSL (Secure Socket Layer) encryption technology. As a result, all information transferred between your browser and our server remains encrypted and cannot be read by third parties.

4.2 Server Security

Our servers operate in accordance with the highest security standards. Information is kept secure through firewalls, intrusion detection systems, and regular security reviews.

4.3 Access Control

Access to your personal information is restricted to authorized personnel only. All staff are bound by confidentiality agreements and are trained in data protection.

4.4 Data Retention Period

We retain your information in accordance with legal obligations and business needs. In general, even after an account is closed, some information may be retained for a specified period as required by law.

We generally do not share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment services such as bKash, Nagad, Rocket, Upay, or banks to complete transactions.
• Legal Requirements: Information may be provided to comply with a legal directive from a competent authority or a court order.
• Service Providers: Limited information may be shared under contract with trusted organizations that provide technical services (such as cybersecurity and data analysis), provided they are also bound by the same privacy standards.
• Fraud Prevention: Information may be shared with relevant authorities to detect fraudulent activity.

Outside of the cases mentioned above, your information is never sold, rented, or transferred to third parties for marketing purposes.

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site (login sessions, security).
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect statistical data to understand how the site is used.

6.2 Cookie Control

You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some site functionality to not work properly.

As a user of our platform, you have the following rights:

• Right to Know: The right to request information about what data we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request restriction of processing of your information in certain cases.
• Right to Data Portability: The right to receive your data in a structured, commonly used format.

To exercise these rights, send a request to: [email protected]

bd322 is firmly committed to protecting minors. Our services are for individuals aged 21 or older only. We do not knowingly collect any information from minors.

If a user provides a false age during registration and we discover this later, that account will be closed immediately and the associated information will be deleted.

For the operation of our services, information may in some cases be stored or processed on servers outside Bangladesh. For any such transfer, we ensure that adequate data protection measures are in place in the destination country and that the standards described in this policy are maintained.

We also use information about your gaming activity as part of our responsible gaming initiatives. This includes:

• Identifying unusual betting patterns
• Providing timely support to problem gamblers
• Keeping self-exclusion requests in effect
• Ensuring the availability of spending limit settings

To learn more about responsible gaming, visit our Responsible Gaming page.

We may update this privacy policy from time to time as needed. If there are any significant changes, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• By notification at the time of login

If you continue to use the site after the updated policy is published, you will be considered to have accepted the updated policy. Visit this page regularly to stay informed about the latest policy.

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

• [email protected]
• Live Chat Support — 24/7 in Bengali